Terms of Service

Last updated: September 30, 2026

OVERVIEW

Welcome to Rewear! The terms "we", "us" and "our" refer to Rewear. We operate this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Rewear is powered by Shopify, which enables us to provide the Services to you.

These terms, together with any policies referenced in them (the "Terms of Service" or "Terms"), describe your rights and responsibilities when you use the Services. Please read them carefully — they include important information about your legal rights, including warranty disclaimers and limitations of liability. By using the Services, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Services.

Nothing in these Terms limits any rights you have under mandatory consumer law in your country of residence. Where these Terms conflict with such rights, your statutory rights prevail.

SECTION 1 - ACCOUNT AND ELIGIBILITY

By using the Services you confirm that you are at least the age of majority where you live. You agree that any information you provide to us — such as your email, billing, payment and shipping details — is accurate, current and complete, and that you will keep it up to date. You are responsible for the security of your account credentials and for all activity on your account, and you may not transfer or sell your account to anyone else.

SECTION 2 - OUR PRODUCTS

We make every effort to represent our products accurately. Colors and appearance may nonetheless differ from what you see on screen depending on your device and settings. Product descriptions, availability and pricing may change at any time, and occasional typographical errors, inaccuracies or omissions may occur; we reserve the right to correct them and to limit quantities per person or region.

All items are secondhand and sold in the condition described on their product page. Your statutory rights for goods that are faulty or not as described apply.

SECTION 3 - ORDERS

Placing an order is an offer to purchase. Your order is accepted only when we confirm acceptance after receiving and processing your payment; we may decline or cancel an order at our discretion (for example on suspicion of fraud or a pricing error), in which case we will notify you using the contact details you provided and refund any amount paid.

If you are a consumer in the EU/EEA, you have the statutory right to withdraw from your purchase within 14 days of receiving your order, without giving a reason. Returns, exchanges and withdrawal are handled as described in our Refund Policy. You confirm that your purchases are for personal or household use and not for commercial resale.

SECTION 4 - PRICES AND PAYMENT

The price charged is the price in effect when you place your order, as set out in your order confirmation. Prices shown include or exclude taxes and delivery costs as indicated at checkout; any customs or import charges for deliveries outside the EU are your responsibility unless stated otherwise. Prices, discounts and promotions may change without notice, and promotions may carry their own terms, which prevail over these Terms for that promotion. You confirm that you are authorized to use the payment method you provide.

SECTION 5 - SHIPPING AND DELIVERY

Delivery times are estimates and not guaranteed; we are not responsible for delays caused by carriers, customs or events outside our control. If you are a consumer, the risk of loss or damage passes to you when you (or a person you designate) take physical possession of the goods; in all other cases it passes when we hand the goods to the carrier.

SECTION 6 - INTELLECTUAL PROPERTY

The Services and everything in them — including trademarks, brands, text, images, graphics, video, audio and their design, selection and arrangement — are owned by Rewear, its affiliates or licensors and are protected by intellectual property laws. You may use the Services for personal, non-commercial purposes only; you may not reproduce, distribute, modify or otherwise exploit any part of them without our prior written consent. Rewear's and Shopify's names, logos and marks may not be used without their owners' permission. All rights not expressly granted are reserved.

SECTION 7 - THIRD-PARTY LINKS AND TOOLS

The Services may include links to third-party websites and access to third-party tools that we do not monitor or control. These are provided "as is", without warranties or endorsement, and your use of them is at your own risk and subject to the relevant third party's terms. We are not liable for any harm arising from third-party websites, tools, products or services; please direct complaints about them to the third party concerned.

SECTION 8 - RELATIONSHIP WITH SHOPIFY

Rewear is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with Rewear. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Rewear, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Rewear.

SECTION 9 - PRIVACY

Personal information we collect through the Services is handled as described in our Privacy Policy. Because the Services are hosted by Shopify, Shopify also collects and processes personal information about your use of the Services in order to provide and improve them, as described in Shopify's Privacy Policy. Information you submit may be shared with Shopify and with third parties, including in other countries, in order to provide the Services to you.

SECTION 10 - FEEDBACK

If you send us ideas, suggestions, reviews or other feedback, you grant us a perpetual, worldwide, sublicensable, royalty-free license to use it in any medium for any purpose, including commercially, without any obligation of confidentiality or compensation. You are responsible for your feedback: it must be lawful, accurate, your own, and free of malicious code, and we may remove feedback at our discretion.

SECTION 11 - ACCEPTABLE USE

You may use the Services for lawful purposes only. You may not: (a) violate any law or the rights of others, including intellectual property rights; (b) transmit false, misleading, abusive or harmful content, malware, or unsolicited advertising; (c) impersonate any person or entity; (d) collect or track personal information of others; (e) scrape, copy, resell or exploit any part of the Services, including by automated means; or (f) interfere with, bypass or circumvent the security or access-control measures of the Services. We may suspend or terminate your access without notice if we determine you have violated these Terms.

SECTION 12 - AUTOMATED AGENTS

Software that acts autonomously or semi-autonomously on a person's behalf (an "Agent") may access the Services only if it identifies itself as an Agent at all times, including in its user-agent string ("Agent/[agent name]"), does not mimic human behavior or circumvent CAPTCHAs or other measures that distinguish humans from computers, and complies with any request or measure of ours that limits Agent access.

SECTION 13 - TERMINATION

We may terminate these Terms or your access to the Services at any time, and you remain liable for all amounts due up to the date of termination. Provisions that by their nature should survive termination — including intellectual property, feedback, warranty disclaimers, limitations of liability, indemnification and governing law — survive it.

SECTION 14 - WARRANTIES AND LIABILITY

Except as expressly stated by us and without prejudice to your statutory rights (including the legal guarantee of conformity for consumers), the Services and all products offered through them are provided "as is" and "as available", without warranties or conditions of any kind, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We do not guarantee that the Services will be uninterrupted, timely, secure or error-free, and information on the Services is provided for general information purposes only.

To the fullest extent permitted by law, Rewear, its directors, officers, employees, affiliates, agents, contractors, service providers and licensors, and those of Shopify and its affiliates, are not liable for any indirect, incidental, punitive, special or consequential damages — including lost profits, lost revenue, lost savings, loss of data or replacement costs — arising from your use of the Services or any products obtained through them, whether based in contract, tort (including negligence), strict liability or otherwise. Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud, or for any other liability that cannot be excluded under applicable law.

SECTION 15 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless Rewear, Shopify, and our respective affiliates, officers, directors, employees, agents, contractors, licensors and service providers from any third-party claims, losses, damages and liabilities, including reasonable attorneys' fees, arising out of your breach of these Terms, your violation of any law or third-party rights, or your use of the Services. We may control the defense of any such claim at your expense, and will not settle a claim imposing non-monetary obligations on you without your consent (not to be unreasonably withheld). This section does not apply to the extent prohibited by applicable consumer law.

SECTION 16 - GENERAL

If any provision of these Terms is found unlawful or unenforceable, it will be enforced to the fullest extent permitted and severed to the extent it cannot be, without affecting the remaining provisions. Our failure to enforce any provision is not a waiver of it. These Terms, together with the policies posted on this site, are the entire agreement between you and us regarding the Services and supersede all prior agreements. You may not assign your rights or obligations under these Terms without our prior written consent; we may assign ours without consent. Headings are for convenience only.

SECTION 17 - GOVERNING LAW

These Terms and any separate agreements whereby we provide you Services are governed by the laws of the Netherlands, and disputes will be submitted to the competent court in the Netherlands. If you are a consumer, this does not deprive you of the protection of the mandatory laws of your country of residence, or of your right to bring or defend proceedings in the courts of that country.

SECTION 18 - CHANGES TO THESE TERMS

The current version of these Terms is always available on this page. We may update or replace any part of them by posting changes here; we will notify you of material changes as required by applicable law, and such changes take effect on the date stated in the notice. Your continued use of the Services after changes are posted constitutes acceptance of them.

SECTION 19 - CONTACT

Questions about these Terms can be sent to contact@rewear.com.

Rewear (Appa Commerce B.V.)
Seizoensweg 18, 7532 SL Enschede, The Netherlands
Chamber of Commerce (KvK) number: 42150621
VAT identification number: NL869938265B01